References
“Simple format, brief and concise chapters which get to the nub of the issue. As a new manager it is encouraging
to be able to immediately implement positive actions for change, and it puts me in the driver’s seat by making me
feel more in control of where I am going and how to get there.” Team Lead, Residential Design Studio
"I found the contents relevant, informative, concise and easy to understand. In my first management role it reassured
me that at least some of the things I was doing were correct.” Services Delivery Manager, Engineering.